ACN, LLC (formerly ACN, Inc.) is a North-American based multi-level marketing (MLM) company which providestelecommunications, energy, merchant services and other services, depending on the country, through a network of independent sales agents known as "Independent Business Owners" (IBOs), who themselves can recruit new people as sales agents. IBOs earn residual income and bonuses through the acquisition of personal customers, as well as customers by other IBOs they recruit. Based in Concord, North Carolina, United States, ACN began operations in the United States in 1993 as an American Communications Network. It extended operations to Europe in 1999, to the Pacific in 2006, to Asia in 2011, and now operates in 24 countries, on four continents. As a reflection of its international operations, it changed its name to just the initial letters ACN. The company is a member of the Direct Selling Associations in North America and Europe.